Reviews

Love what we do? Write a review.


We have been...

★★★★★
We have been taking our computers (laptops and towers) to Jose now for several years. Jose and his staff are very friendly, willing to help you in any way that they can.. His wife is very warm and friendly as well… All the staff treat you as if you are the most important person there is… they have made sure that my computers are always up and running to the top ability. I tell all my friends about this place and how wonderful they are… Very fair and reasonable.. thanks for everything,
- Kim & Craig Johnson

The guy for all your needs

★★★★★
Jose, the guy for all your computer needs. Jose and his lovely wife are the most honest, hardworking, customer oriented people I know. That can be a rare find in today\'s world. I have always been so happy with their service. Today I dropped my laptop off in the morning and it was ready to be picked up in the afternoon.
- Kathie & Larry Kent

Excellent

★★★★★
This shop is excellent, with timely repairs, friendly staff, and lots of knowledge!
- Ed

Life-long customer...

★★★★★
I am very impressed with the quality of work and service I received from CSC. Jose has a genuine love for his work, and it shows. He is honest, hard working, fair, and knowledgeable. What more could you ask for? He was able to retrieve my data off the corrupted hard drive, and sent me home with a computer that runs like new. I\'ve already recommended him to others, and will continue to do so. Jose has earned a life-long customer here.
- Heidi

Jose is the man!

★★★★★
Jose is the man!!!! This guy went above and beyond to fix my computer.. I came in to test a video card, next thing I know he is taking care of problems that I haven\'t even told him about yet. Long story short my computer runs better than it ever has. These wonderful people will listen and take care of your computer needs. Thank you very much!
- Josh Norris

You\'re the best!

★★★★★
Jose is the most helpful, supportive and customer oriented professional in the business. He is thorough, knowledgeable and completes each service so complete. He is so helpful to me as I know nothing about computers but he is so supportive and patient. I will continue to use his services as long as I own a computer or printer. Thank-you Jose-your\'re the best!!
- Sandra

I highly recommend...

★★★★★
By far the best outcome I\'ve ever had when I needed help. Absolutely top-notch service, fair prices and fast service. I highly recommend these folks!!
- Jaimie Jones

I will be a customer forever!

★★★★★
When I took my 2 computers to Jose, he checked them both and discovered both machines were dead. I told Jose what I needed and the power of the machine I wanted, and Jose went to work researching and finding prices that would fit what I wanted to spend. When my machine was ready, Jose called me to come by and get it. I have to tell you that I was really blown away by how great the system looked and worked. Jose did a fantastic job. You can really tell this guy is a perfectionist and takes great pride in his work. I will be a customer forever!
- Frank Maturi

Always honest...

★★★★★
this is a late feed back but I’m a regular client of Jose. Jose has never failed me I love the service that he gives. Honestly I strongly recommend Jose’s computer repair over best buy or geek squad. Because Jose is faster and more efficient. always delivers a great costumer service and always is honest with you what is wrong with your computer.
- Darin Rock

Five stars

★★★★★
Thank you so much Jose and the staff,my laptops work super and I will recommend to anyone your service, I will rate this business 5 stars.
- Vivian Natal

Reliable...

★★★★★
Provided technology services to me on multiple occasions. Reliable, and there is never a need for rework.
- R. Tim Hart

Saving time and money

★★★★★
Diagnosed problems and fixed my computers on several occasions. Fixes problems on the spot, saving me time and money.
- Ilene Little

Great outcomes

★★★★★
Does an excellent job hearing the need of clients and helping to find the right solution. Extensive background gives a depth of knowledge that leads to great outcomes.
- Tom Butler

You will not be sorry

★★★★★
I have not yet picked up my hard drive, but regardless, I can tell you that this is a place that I would go again without hesitation. Jose is an honest man who really wants everything to go well. He spent a great deal of time with me today trying to make things right and explaining them to me. Even if everything that he tried does not work to get my information back, I am impressed with his integrity, the price that I was quoted, and his excitement at the possibility of being able to help recover my data. You will not be sorry if you choose to rely on him.
- Debbie LaMonica

Thanks again

★★★★★
I wanted to let you know that the services that you performed on my computer are working beautifully. It is faster now than it has ever been. Thank you for taking the time to explain every step, answer all my questions, and complete the work so quickly. I am hoping that my co-workers that I have referred to you keep their word and take the time to visit you. Hopefully I won’t have to see you for a few more years, you can count on me being back if I need your assistance. Thanks again.
- Danette Neuhausen

I will use his service again.

★★★★★
I have to say the great about computer service center and the staff, I was looking to get the best in computer service and everyone I try they just want to make the money and no give you resolution and quality, I can say and proof Jose Rojas and the staff does excellent job and good background on technology. I find the right place to trust the best people in computer service, I rated 5/5, and I will use his service again, Jose & Staff are the best and thank you so much to fix my laptop.
- Vivian Natal

Computer Service Center is the Best!

★★★★★
I came into Computer Service Center to purchase a hard drive for my lap top.I had diagnostics performed at another local computer place and they told me my hard drive was bad. Before selling me a new hard drive Jose’ wanted to check my lap top first.My hard drive was fine! Jose repaired my OS and my lap top is now tip top.This is the kind of honesty,and integrity that gets customers and keeps them coming back. Jose and Darcy are two of the nicest people I’ve met in Bonney Lake and I am spreading the word to all I know, “Computer Service Center is the Best!”
- Christina Kast

Thanks again

★★★★★
Once again Darcy and Jose have come to the rescue of the computers that we have in our home… my husband’s laptop is running like a fine machine and they are taking care on the tower so that it will be running like a fine tune machine... They keep the PCs running in our house to that I can think about my schooling and not worry about other things. thanks again.
- Kim & Craig Johnson

Welcome to the community Jose and Darcy!

★★★★★
What a welcome addition you and your business are. I was very impressed with the warm, genuine, superb customer service I received when I walked in. Darcy’s ready smile and friendly, prompt acknowledgement made a great first impression. You both earned my devotion with your honesty, integrity, and business ethics. I will definitely recommend you to everyone I know. Thank you!
- Dianna

Jose and his staff...

★★★★★
We have been taking our computers (laptops and towers) to Jose now for several years. Jose and his staff are very friendly, willing to help you in any way that they can.. His wife is very warm and friendly as well… All the staff treat you as if you are the most important person there is… they have made sure that my computers are always up and running to the top ability. I tell all my friends about this place and how wonderful they are… Very fair and reasonable.. thanks for everything,
- Kim & Craig

Quick and Thorough

★★★★★
Went in with a tower that wouldn\'t start up. Quickly explained what I thought the problem was, and they started testing it right away. Found out I was correct about the problem, then proceeded to make sure there were no more problems! Great service, even gave their opinion on laptop brands. Speedy testing, quick solutions, and very detail oriented. Absolutely great.
- Random Guy

Honest, Hardworking, and Cheap!

★★★★★
These guys will never make you spend more than your computer is worth fixing it I\'ve used them twice and they never tried to sell me something I didn\'t need. And they were willing to diagnose all of my issues for free!
- Tyson

outstanding service

★★★★★
We are so thankful we were referred to Jose. He and all the employees are so professional, knowledgeable and great to work with. Always treating customers with utmost respect. Computer Service Center will always be our go to business for help. We are seniors and need all the help we can get! THANK YOU JOSE!
- Dennis and Mary Anderson

Exceptional

★★★★★
All other shops just want to sell you. They only want to replace and format. Jose will always try to fix it first. Something no one else does. He is always more than fair with me. He's the only one I recommend.
- Kevin Allmer

A man You Can Trust

★★★★★
We have had our computers repaired here for 3 years and have always been extremely happy. When it came time to replace one of them, Jose custom built a new computer for us. All the bells and whistles you could want in a computer at a very fare price. We could not be more pleased!!!!!! Jose and Darcy exemplify the highest level of customer service you could ever want. Thank you so much for your kindness.
- Gary & Reed Dusseau

THE BEST PLACE ON THE PLATEAU TO GET YOUR COMPUTER REPAIRED - PERIOD !!

★★★★★
THE FOLKS THAT OWN AND RUN THIS STORE ARE VERY NICE AND CAPABLE OF REPAIRING ANY OF YOUR COMPUTER PROBLEMS !!
- DAVID DIXON

Best Computer Service anywhere!

★★★★★
I have been taking my computers here for quite a while and have never been disappointed. Their customer service is second to none and they are always upfront about costs! I have referred several people to them and will continue to do so.
- Simonne Nordenger

A+

★★★★★
I have relied on Jose's expertise for several years now. Any time I have a issue with any of my family's computers Jose is there to fix it. He has always been prompt with a solution. His friendly hometown approach to business is much appreciated. Jose always goes above and beyond in all levels of service. I would highly recommend Computer Service Center to help anyone with their computer needs. You will not be disappointed.
- Brian Reseck

Excellent shop

★★★★★
I have bought a total of four systems from CSC. Three of them were custom built systems. Jose does a great job and his systems always exceed my requirements. I am completely satisfied and I highly recommend Jose and his team for all your computing needs including repairs.
- Tim Smith

Five star service

★★★★★
Took my Dell loaded with viruses and other junk in on Saturday got it back Tuesday. Jose knows his stuff for sure. Very friendly makes you feel like a friend more than a customer. I've found my computer guy. :)
- Mike Crawford

Paramount Professionalism

★★★★★
Jose & Darcy have been servicing our computers for several years now. The tact and professionalism in which they run their business is both paramount and a cut above the rest in the Bonney Lake area. They are both kind and a joy to work with. Their Knowledge on what they do and how they explain it to those of us who are no that savvy is just outstanding. They will continue to have our business for years to come. I very highly recommend them for your computer needs. Whether it be upgrading, repair or a brand new custom system.
- WAYNE DANIELS

Excellent Service

★★★★★
Jose is again, absolutely amazing. I have been trusting my computers to him for years. He always goes over and above to make sure everything is done perfectly and smoothly. This week was extraordinary! I have a work computer that would not work with any normal cord and Jose figured out what was unique about the cord, loaned me a cord to see if it would work and even offered to make me a new cord. However, thanks to his information, I was able to find the right cord at my office. This is the kind of care Jose and his wife pay to every client that enters their shop! Thanks Guys!
- Christy Fuller

Excellent

★★★★★
Excellent Business, Jose goes above and beyond the normal service. Saved us a great deal of money. Our 2nd visit and always a pleasure to work with. Thank You
- Bill and Linette Lashly

Quick Friendly Service

★★★★★
Great workmanship! Finished the repairs quickly, very friendly!
- Bryce

Great Service

★★★★★
I brought in my laptop, which had finally died. They did a quick diagnosis and saved all my files for me in about 45 minutes. When I brought in my new laptop, they loaded everything back on and had it all the way I liked it in 30 minutes. Excellent service!
- Anna Marie Fleming

Don't take your computers anywhere else!

★★★★★
We have been using the Computer Service Center for about 3 years.. All of our laptops, PCs ,and gaming PCs have been fixed or upgraded by Jose. If you want friendly, professional, knowledgeable, and honest, this is the only place to go.
- Beth Scott

AMAZING SERVICE!

★★★★★
Amazing service! I took my gaming pc to get checked out because it wasn’t working, they sat down and took the time to explain it and made sure to help me the best way possible! They understand if your not trying to spend the most money and they will find the best solution for you for the best price! My Pc that could barley turn on now works amazingly and is brand new! Plus they have an amazing kind dog! I highly recommend this computer service center for they are the best! They are smart and know what they are talking about and will listen to the problem and find a solution, teaching you as well! They are not a company that tries to get more money out of you, they care about the costumers rather then the money! I love this service center and will spread the word to my friends, and will of course come back myself! THANK YOU!!!
- Jake Kelly

AMAZING SERVICE!

★★★★★
Amazing service! I took my gaming pc to get checked out because it wasn’t working, they sat down and took the time to explain it and made sure to help me the best way possible! They understand if your not trying to spend the most money and they will find the best solution for you for the best price! My Pc that could barley turn on now works amazingly and is brand new! Plus they have an amazing kind dog! I highly recommend this computer service center for they are the best! They are smart and know what they are talking about and will listen to the problem and find a solution, teaching you as well! They are not a company that tries to get more money out of you, they care about the costumers rather then the money! I love this service center and will spread the word to my friends, and will of course come back myself! THANK YOU!!!
- Jake Kelly

Always Perfect Service

★★★★★
I have been going to Jose for years and I would not trust my computers to anyone else. The honesty and integrity of Jose and Darcy is unmatched. I use Computer Service Center for all of my business computers, as well as our Point Of Sale system computers. They are fast and their quality of work is always perfect.
- Christy Fuller

Great shop!

★★★★★
Even if you don't live near Bonney Lake, it would be worth it to bring your computer and laptops to this store! We took our laptop in for some serious hardware and software upgrades and it was done in less than 3 hours. All problems and questions were addressed. He can even now remotely assess your computer to see and address any concerns. Great place! Our go to computer guy from now on.
- Dick Hardenbrook

My Heroes

★★★★★
I sadly found my Dell laptop almost dead at 2% battery one evening just as sat down to do my banking. It would not hold a charge and shut down before I could google or do any troubleshooting. Since the Dell is almost 4 years old, I figured on purchasing new laptop asap the next morning but needed to find someone who could get my data off dead laptop and put on new one. Jose was just a mile down the road and quickly diagnosed that I only needed a replacement jack installed, my laptop was still in good shape! Then he added speed and more storage to it! He had it fixed within 45 minutes!!!! Incredible. His wife was so nice too. They are honest and efficient. I'm a senior and they could have taken advantage of my lack of tech knowledge, but they didn't. It is so refreshing to know there are still good business people around. Obviously, this is why they have been in business since 2007! I was right back up and running within a day of the problem and it cost me about half the price of a new laptop that is totally upgraded.
- Michelle Ann Duvall

Love what we do? Write a review!

 38,488 total views,  4 views today